These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

Introduction

ARC RCM (“we,” “us,” or “our”) provides revenue cycle management services to hospitals, pharmacies, and other healthcare institutions in the United States. We operate in accordance with U.S. laws and regulations governing the handling of personal information and protected health information (PHI).

Services Overview

ARC RCM offers a range of services including, but not limited to, medical billing, coding, claims processing, and revenue cycle management for healthcare providers. Our services are designed to ensure efficient billing operations and financial management for our clients.

Use of the Website

By accessing our website, you agree to the following:

1. Accuracy of Information: You will provide accurate and complete information when interacting with our website.
2. Prohibited Use: You will not use our website for illegal, fraudulent, or unauthorized activities.
3. Compliance: You will comply with all applicable laws, including those related to privacy, data protection, and intellectual property.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is the intellectual property of ARC RCM or its licensors and is protected under U.S. copyright laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

Data Protection & Privacy

Your privacy is important to us. By using our services, you acknowledge that we may collect and process your information, including PHI, in accordance with our Privacy Policy. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable U.S. data protection laws to ensure the confidentiality and security of PHI.

User Obligations

As a user of our services, you agree to:

1. Provide True Information: Ensure that all information you provide is accurate, complete, and current.
2. Protect Login Credentials: Keep your login credentials confidential and notify us immediately of any unauthorized access.
3. Use Services Lawfully: Use our services only for lawful purposes and in compliance with applicable laws and regulations.

Limitation of Liability

To the extent permitted by law, ARC RCM shall not be liable for:

1. Any indirect, incidental, special, or consequential damages resulting from your use of our services.
2. Any unauthorized access to or alteration of your data unless due to our gross negligence.
3. Any delays or failures in performance resulting from events beyond our control, such as natural disasters, technical failures, or regulatory changes.

Indemnification

You agree to indemnify and hold ARC RCM harmless from any claims, damages, losses, or liabilities arising from:

1. Your use or misuse of our services.
2. Your violation of these Terms or applicable laws.
3. Any third-party claims related to your use of our services.

Termination

ARC RCM reserves the right to terminate or suspend your access to our services at our sole discretion if you breach these Terms, violate any applicable law, or engage in activities that may harm our reputation or operations.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms will be subject to the jurisdiction of the courts in [Specify State, e.g., Delaware].

Changes to Terms

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. We encourage you to review these Terms regularly to stay informed about any updates.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us.